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![]() ![]() | ![]() | "I'll never forget old what's-his-name…"According to Dale Carnegie, if you want to win friends and influence people, start by learning—and remembering—their names."If you remember my name, you pay me a subtle compliment; you indicate that I have made an impression on you," Mr. Carnegie once said. "Remember my name and you add to my feeling of importance." Are you one of those people who think they are "terrible with names"? Don't worry, here are four simple things you can do that will help you store them in a place that is readily available.
What if, after all that, you still don't remember the name. Your best approach is to admit it and apologize. "Hi, I'm terribly sorry I've forgotten your name." People are quicker to forgive when you admit your mistake. Finally, here are two things NOT to do: First, DO NOT forget the name and act as if nothing is wrong. You will be caught—even if nothing is said—and that's much worse than admitting your mistake. Second, DO NOT say, "Tell me your name again…" Making a mistake and then telling the offended person to fix it is a double social faux pas. [This article was originally written by Adams Jette for the Office of the Superintendent of Bankruptcy newsletter Bulletin. Reprinted with permission.] |
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