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Keeping your eyes on the prize

Perhaps the most pervasive problem today for organizations big and small can be summed up in one simple phrase: a lack of focus. And it happens in three distinct areas.

  1. The market. Ask the local florist, realtor, hardware-store owner or government program manager to name their target market. "Everyone," is what you'd likely hear. No, it's not. Tighten the focus and you will win more new customers and sell more to existing customers.
  2. The message. "We make dreams come true." "You can do it. We can help." Sure. But let me ask you: Why should I buy from you over your competition, all of whom are saying exactly the same thing? What's unique about you? Focus the message to get more people to buy—or buy in.
  3. The method. How are you delivering the message? Newspaper ads where only a small percentage may actually be potential customers? Expensive television placements? Through search-engine optimization? Are they working for you? Focus your advertising dollars on those things you know hit the market in a measurable way.

With everything in focus, how can you miss?

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